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Consulting

Shaping the right path

With over 15 years of experience helping organizations of every size, we collaborate with you to explore and define the observability, agentic AI, and data fusion solutions that best fit your needs. Using our Loop1 Monitoring Maturity Model (L1M3), we help you identify the business value drivers that truly matter, then design a roadmap and solution architecture to achieve them. Our goal: give you clarity, confidence, and a clear plan to “know what’s next.”

Our journey

Founded in 2009, Loop1 quickly became one of the most recognized SolarWinds Elite Partners worldwide. Over the past decade and a half, we have delivered thousands of successful projects, helping clients unlock the full potential of the SolarWinds Platform through solution design, deployment, health checks, optimization, training, and ongoing support.

As IT environments grew more complex, we evolved with our clients. Today, we build on our strong heritage to offer vendor-agnostic observability, AIOps, consulting, and professional services across a broader ecosystem of technologies – helping organizations modernize their operations and adopt AI-driven capabilities and automation with confidence.

15+ years of enterprise delivery across monitoring and observability platforms

110+ professionals across 4 continents, supporting clients in 60+ countries

Applying best practices across observability platforms and Agentic AIOps solutions

Focused on long-term evolution, not one-time implementation

Anchored in business value, not just technology delivery

Building observability strategies that scale with automation and intelligent operations

Assess current monitoring & observability capabilities

Prioritize initiatives that deliver the greatest operational & business impact

Develop a clear roadmap for improving maturity over time

Align teams around shared performance goals and improvement priorities

Strenghten readiness for advanced capabilities such as automation and AIOps

Bill Fitzpatrick

Bill Fitzpatrick

Chairman & Chief Executive Office

Marispy Fitzpatrick

Marispy Fitzpatrick

Co-owner

Jason Henson

President

Jordan Tata

Chief Operations Officer

Jason Bingo

Vice President of Buisiness Development

Allysa Shank

Director of Sales,
NA

Glen Kershaw

Director of Sales,
EMEA & APJ

Helen Owens-Pope

Helen Owens-Pope

Director of Global Marketing

Denise Bailey

Global Head of Finance

Israel Jarquin

Global People
Operations Manager

Arosh Jayamanna

Arosh Jayamanna

Director of Enterprise
Apps & APJ Operations

Kris Maxwell

Field Chief
Technology Officer

Jeff Catlin

Global Head of
Engineering

Jeff Stinson

Head of Engineering
NA

Terry Harding

Head of Engineering
EMEA

Daham Peiris

Head of Engineering
APJ