Wednesday, 7 October, 2026 : 9 AM - 4 PM | LONDON, UK

From Reactive IT to Resilient Operations

An Interactive Observability, Agentic ITOps & Cyber Resilience Workshop

One scenario. One connected journey towards more resilient IT operations.

Explore how observability, Agentic ITOps, cyber resilience and operational best practice come together, from visibility and intelligent response to protection and operational improvement.

Date Wednesday, 7 October 2026

Time 9:00 AM – 4:00 PM

Venue The Memoir Club – Bloomsbury, London WC1H 0HX

IT teams are under constant pressure to maintain availability, manage increasingly complex environments and resolve issues faster, all while dealing with growing volumes of data, alerts, operational noise and an evolving cyber threat landscape.

But seeing more doesn't automatically mean knowing what matters, or knowing what to do next. Responding effectively when something goes wrong is only part of the challenge; organisations also need to reduce risk and ensure they can recover when disruption can't be prevented.

Join Loop1, SolarWinds, BigPanda, and N-able for this complimentary, interactive workshop exploring how observability, Agentic ITOps, cyber resilience, and operational best practice can work together to help IT teams move from reactive firefighting to more effective, resilient operations.

Rather than a series of disconnected technology presentations, we'll follow one continuous IT operations scenario that reflects the challenges IT teams face every day. Starting with visibility across the environment, we'll explore how teams can identify and understand issues faster, turn large volumes of signals into actionable intelligence, respond more effectively, reduce operational risk and protect the data and systems the organisation depends on.

Throughout the day, you'll hear from experts at Loop1, SolarWinds, BigPanda, and N-able, combining practical demonstrations, discussion and best practice.

Together, we'll explore how to:

Follow the journey from greater visibility and intelligent action to stronger resilience and more effective IT operations.

See More

Gain greater visibility and context across complex IT environments, helping teams identify issues and understand dependencies and impact faster.

Act Faster

Cut through operational noise and explore how AI-driven intelligence and Agentic ITOps can help teams prioritise, diagnose and respond more effectively.

Build Resilience

Reduce operational and cyber risk, protect critical data and explore how effective backup and recovery can help organisations remain resilient when disruption occurs.

Operate Better

Bring technology, people and processes together to identify gaps, improve operational maturity and turn technology investments into better outcomes.

The technology is only part of the story. We'll bring the day's insights back to your own organisation through interactive discussion, helping you identify where your biggest challenges lie today, and where there may be opportunities to operate more effectively.

There will also be plenty of time throughout the day to Explore & Connect, with partner demonstrations, deeper technical conversations and opportunities to exchange ideas with fellow IT professionals.

Who should attend?

This workshop is designed for IT professionals responsible for the performance, resilience and protection of critical IT services, from the practitioners working hands-on with the technology to the leaders shaping IT operations strategy.

IT Operations & Technology Leaders

CIOs, CTOs, VPs and Heads of IT, IT Operations and Infrastructure

Explore how observability, Agentic ITOps and cyber resilience can help reduce operational complexity, improve service performance and create more effective IT operations.

IT Operations & Infrastructure Practitioners

IT Operations Managers, Infrastructure Managers, Network & Systems Engineers, Observability and Monitoring teams

Gain practical ideas for improving visibility, reducing alert noise, accelerating investigation and response, and getting greater value from the tools and data already available across your environment.

Security, Resilience & Data Protection

CISOs, Heads of Security, Security Managers, Microsoft 365 Administrators and those responsible for backup, recovery and business continuity

Explore how data protection, backup and recovery contribute to cyber resilience — and why protecting critical services and data is an increasingly important part of the wider IT operations story.

The strongest IT operations don't exist in silos. This workshop brings together the people responsible for visibility, response and resilience to explore the challenges they share — and where a more connected approach can deliver better outcomes.

Agenda

One connected IT operations scenario. Four perspectives. Practical discussion throughout the day.

09:00 – 09:30

Registration, Breakfast & Explore

Arrival refreshments, meet the Loop1 and partner teams, connect with fellow attendees and explore the partner demo area.

09:30 – 09:45

Welcome & Setting the Scene Loop1

Introducing the day's IT operations scenario, the challenges we'll explore and how each chapter connects as we move from reactive IT towards more resilient operations.

09:45 – 10:45

PART 1

OBSERVE SolarWinds

Start with visibility. Explore how observability can provide greater context across the IT environment, helping teams identify issues faster, understand dependencies and impact, and get closer to root cause.

10:45 – 11:15

Refresh, Explore & Connect Partner Demo Area

11:15 – 12:15

PART 2

RESPOND BigPanda

Pick up the same scenario and move from visibility to action. Explore how Agentic ITOps can reduce operational noise, accelerate investigation and help teams diagnose, prioritise and respond more effectively.

12:15 – 13:15

Lunch, Explore & Connect Partner Demo Area

13:15 – 14:15

PART 3

PROTECT N-able

What happens when disruption can't be prevented? Explore how cyber resilience, data protection, backup and recovery can help reduce operational risk, protect critical data and ensure organisations are ready to recover when it matters.

14:15 – 14:40

BRINGING IT TOGETHER

OPTIMISE Loop1

Step back from the individual technologies and consider the bigger picture: how visibility, intelligent response, resilience, people and processes come together to improve operational maturity and deliver better outcomes.

14:40 – 15:10

Reflect, Discuss & Prioritise

Bring the day's themes back to your own organisation. Identify your biggest operational challenges, maturity gaps and opportunities for improvement, and consider where you should focus next.

15:10 – 15:30